Frequently Asked Questions
Everything you need to know about bringing Appointed quality into your home.
What is the typical shipping timeline for furniture and decor?
Most in-stock items ship within 3-5 business days. Larger furniture pieces requiring white-glove delivery typically arrive within 2-4 weeks depending on your location.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale items are non-returnable.
Do you offer fabric and material swatches?
Yes, we provide complimentary swatches for our primary upholstery collections to help you make the perfect choice for your space. You can order them directly from the product pages.
How can I track my order status?
Once your order has been processed, you will receive an email with a tracking number. You can also log into your Appointed account to view real-time shipping updates.
Does Appointed offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our international shipping options to more countries in the near future.
Are your products sustainably sourced?
Sustainability is at our core. We partner with artisans and manufacturers who prioritize ethical labor practices and use FSC-certified woods and recycled packaging whenever possible.